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Thursday, April 19, 2012

Overhead Bin - Mishandled bag rates drop, but tensions remain in the airline cabin

Updated April 25, 2022:

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Mishandled bag rates drop, but tensions remain in the airline cabin - NBC News

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I'm definitely in the 72.4 %.   ... and I've certainly seen my share of attempts to put a piano in the overhead bin, 'nuff said.

Overhead Bin - Mishandled bag rates drop, but tensions remain in the airline cabin:

"Either way, for many travelers, the improvement in mishandled-bag rates is likely to be considered small consolation in light of the crush of carry-on bags in the cabin. In fact, according to a report issued by U.S. Travel, an industry trade association, last November, 72.4 percent of air travelers listed “people who bring too many carry-on bags through the security checkpoint” as one of their top five frustrations — more than any other complaint.

“All [the airlines] have done is move the problem from the belly of the plane to the cabin,” said Hess. “You sit there and someone comes in and insists they can fit their piano in the overhead bin. It’s ridiculous.”"

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